Services
Travel Industry Admin Services
With a travel industry background, I can offer admin support with a unique sense of compassion from familiarisation that other VA’s can’t. The thrill of organising someone else’s dream holiday can be just as exciting as your own travel and it takes a lot of work.
Researching, quoting, bookings, confirmations… but I don’t need to remind you of any of that 😊 Those are the reasons you are a travel agent.
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Key areas of service:
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Data entry
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Help with research
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Pay invoices
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Minor debt collection
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Client communication/message taking
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E-filing
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Calendar management
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Digital de-cluttering of email accounts
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Inbox management/email support.
Let me take care of the ‘paperwork’ while you do the fun stuff! (Because admin is my joy).
If you have a task you need assistance with but haven’t seen it here? Just ask me!
Let me lighten the load!
Personal Concierge
Work/life balance is something we all juggle, but sometimes the weight shifts and some priorities take an unintentional backseat.
Are you feeling like your work/life balance is uneven? Are your work priorities taking up the bulk of your time and you’re struggling to remember or find the time to keep the rest of your life organised?
Maybe you just don’t like this part of life? (I get it. My husband doesn’t, I’ve been his unofficial P.A. for over 15 years 😉) So this is where I step in…
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Imagine having someone else to coordinate household support. Someone other than you to make that reservation or booking, arrange travel, organise the confirmation of placement and payment of after school activities/sport/music.
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Someone who can do your online shopping, purchase gifts, arrange small events and gatherings, design and send out e-invitations, find a venue, obtain quotes…
Someone who can research family holidays (and make the bookings), products and services…
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Is family time over weekends rare these days? I can help you to arrange time off by rescheduling appointments and clearing your calendar where possible.
Do you not yet even use a calendar but know you should? Instead of having 100’s of random bits of paper everywhere, I can compile your reminders, appointments and notes into one easy format that we can both access and share so that between the two of us, you’ll never miss another meeting again.
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I can help you keep track of payment due dates and the expected arrival of online orders and packages…
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The list is endless…
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I can handle sensitive information and matters with the professionalism you expect and deserve.
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We all value trust and reliability in the workplace and now I can offer you those same attributes on the home front. Day-to-day tasks are no less important, but they can be the first to be forgotten. Not anymore 😊
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A non-exhaustive overview of the services I can provide:
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Book medical appointments and follow up on referrals
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Book hair and beauty appointments
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Make dining reservations
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Coordinate small/private events and functions
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Do research on venues, products, services etc
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Arrange car servicing and maintenance
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Research and book travel and family holidays
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Arrange pet accommodation
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Book vet appointments
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Online shopping and ordering
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For Darwin-based clients, services can include:
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Drycleaning pickup and delivery
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Gift purchasing, wrapping and drop off
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Online grocery order collection and delivery
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Deliver and collect pet to and from holiday accommodation (small animals only)
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Take pets to routine vet appointments (small animals only)
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Have a task you need assistance with but haven’t seen it here? Just ask me!
Let me bring the order to your chaos
Virtual Office Admin Support
If your workload is causing you to lose sleep at night or distracting you and keeping you away from doing what you love, then off-load to me and relax knowing I’ll be there keeping your ‘behind the scenes’ running smoothly.
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Key areas of service:
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Phone services including message taking, customer communication and client enquiries
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Note taking
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Proofreading
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Bill paying
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Minor debt collection
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Email support/inbox management
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Digital decluttering
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E-filing
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Data entry
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Calendar management
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Appointment scheduling
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Travel arrangements
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Research​
I work in the background, giving you peace of mind that some of the most important aspects of running a business (but not always the most enjoyable ones) are being looked after.
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Have a task you need assistance with but haven’t seen it here? Just ask me!